Billing & Insurance Coordinator

Jen Grims is the Billing and Insurance Coordinator at Pinnacle Hill Chiropractic in Rochester, NY. Her primary goal is to help patients gain a clear understanding of their chiropractic care benefits and general costs. She also assists the providers with claim submissions and reimbursement processes.

After growing up in Penfield, Jen earned her Bachelor’s and Master’s Degrees in Fine Arts from Indiana University of Pennsylvania and The San Francisco Art Institute. Before joining Pinnacle Hill Chiropractic in 2018, she taught yoga in New York City and Brooklyn, managed a yoga studio, and oversaw operations at a reflexology spa.

Jen is inspired by the passion her colleagues at Pinnacle Hill Chiropractic have for enhancing patient experiences both inside the office and within the Greater Rochester community. She feels honored to be part of such a fun, kind, and dedicated team.

Outside of work, Jen enjoys spending time at her favorite pottery studio, creating cat-themed mugs, cups, and dishes—a return to her love of ceramics, which was her minor during undergraduate studies. She also continues to practice yoga and exercise, appreciates all kinds of art, and enjoys science fiction. She cherishes time with her two cats, Freddie and Squid and helping her family.

Jen looks forward to meeting new patients and contributing to their positive experiences at Pinnacle Hill Chiropractic.