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As Doctors of Chiropractic we practice a hands-on, drug-free approach to health care. Chiropractors are thoroughly educated in examination, diagnosis and treatment of neuromusculoskeletal conditions including, but not limited to: low back pain, neck pain, headaches, TMJ pain, pregnancy related low back pain, symphysis pubis dysfunction, disc injuries, and sciatic-like symptoms.
The Pinnacle Hill Chiropractic massage therapists
Personalized nutrition involves assessing all of the areas that could be affecting an individual’s health, and aiding that with specific dietary and lifestyle changes. These areas include but are not limited to: a person’s genetics, dietary habits, physical activity, sleep behaviors, hormone function, mental and emotional states, environmental factors and gut-brain connection.
WE ARE
PINNACLE HILL CHIROPRACTIC
The providers and staff at Pinnacle Hill Chiropractic are committed to offering the highest quality chiropractic care, nutrition and massage therapy services in Rochester, NY.
TESTIMONIALS
Casey Neels
17:43 18 May 23
I highly recommend Pinnacle Hill Chiropractic! Dr. Caitlin is amazing and made me feel comfortable, given this was not only my first time seeing a chiropractor, but also being pregnant. She reassured me that I have nothing to worry about. I started coming here in my 3rd trimester because I overdid it working out and injured my SI joint. Through multiple adjustments and stretching, I can say I am... finally back to walking without any pain! My baby was also breech, so Caitlin helped me do some inversions, while being mindful of my SI joint paint. Overall, I have nothing but great things to say and I’m so thankful that they are so well trained in working on pregnant ladies. Caitlin is also super personable and I enjoy talking to her at every visit!read more
Courtney Hallmark
21:43 21 Mar 23
Dr. Sarah is the absolute best chiropractor!!! She is very knowledgable, compassionate, friendly, and always ensures all my concerns are addressed! She develops a tailored plan of care and adjusts as needed. I always feel much better after visiting her practice.Additionally, she provides education and exercises to assist with getting to an ideal state of health between appointments! The... atmosphere of her office is very friendly and I always feel extremely welcomed! Scheduling is very easy and you can even book online! She offers flexible hours, which are conducive to any working schedule. I would 10/10 recommend Dr. Sarah to any family member or friend!!!read more
Samantha Ezzell
17:40 21 Mar 23
We absolutely love Pinnacle Hill Chiropractic! My daughter has been seeing Dr. Caitlin since she was about 3 months old and has been wonderful with her. I have personally been seeing Dr. Sarah for some residual pain after birth and she has helped me feel like myself again! Everyone at the practice is kind and friendly and always willing to help you with whatever you need. I would absolutely... recommend this practice for anyone need chiropractic services! I also would recommend their postpartum series for anyone who has given birth and wants to learn how to get back into working out.read more
Teri Dukes
17:01 07 Mar 23
I have been a patient of Pinnacle Hill Chiropractic for almost 5 years. I have NEVER been in a health care providers office that made me feel like family. I am free of epidural injections for back and hip pain and Alex has been, hands down, the key to being remarkably pain free. Alex is ALWAYS compassionate, listens to my concerns and approaches his technique to meet the presenting issue. When I... have an exceptional issue, I will also book with Dr. Mike, who will LITERALLY get on the floor with you and make sure you see exactly what he is recommending.This is an office that truly wants you to feel better and they give you the tools to do so. I recommend Pinnacle Hill Chiropractic to anyone who will listen.read more
sarah Schmidt
21:15 20 Feb 23
Everyone at Pinnacle hill Chiropractic is friendly and helpful! I have been seeing Dr. Sarah for 5 years and would highly recommend her. I also have been seeing Andrea for the last couple years and she is a great massage therapist! She is really in tune with my muscles and body. Both Sarah and Andrea have made a significant impact on keeping my migraines at bay.
Ashlee Woods
13:22 20 Feb 23
I absolutely LOVE coming to this office. I have been seeing Dr. Sarah for 5 years now. She takes her time to ask how I am feeling and where she can help. I never feel rushed. I feel that I am top priority while I am in her care. I also love coming because of the ease. I have brought my daughter with me to almost every appointment since she is an infant. Dr. Sarah is extremely accommodating,... sweetest, and most patient with children. It takes any stress about getting the care I need off of the table. She has also adjusted my 4 year old and she adores Dr. Sarah! I finally convinced my husband to start seeing a chiropractor last year and now he sees Dr. Mike and also has all wonderful things to say. Overall, Pinnacle Hill is the best for caring for our family. From the time we walk in we are greeted with friendly staff with a smile on their face to the time we leave with a sticker in hand!read more
Kciarico
20:40 01 Feb 23
I highly recommend this office and staff. Between my daughter(11) and I, we see Dr. James, Dr. Sarah, and Nick. Love everyone of them and they each bring something different to the table. Dr. James adjusts my daughter and is always ready to explain what’s going on through all my questions. Dr. Sarah was recommended to me by a friend and she has done wonders for a lower back and neck issue I was... having. Nick is great, was recommended by Dr. Sarah for my headaches and between the two of them I am feeling great! Every office visit is very welcoming and I would 100% recommend any of these amazing people to friends and family.read more
David Hoppough
15:33 06 Dec 22
Massage and chiropractic appointments are always great. Dr. Caitlin is absolutely incredible and puts patient care first. She always considers multiple options for treatment, and usually includes some exercises I can do at home to help alleviate the pains that I am feeling. 10/10 would recommend (and I have recommended Dr. Caitlin to a friend, and he was also very pleased with the outcomes of his... appointment).read more
Lindsey Allen
22:15 09 Nov 22
This practice is really great. Dr Sarah and Dr Caitlin were instrumental to managing my discomfort feuding pregnancy. They are so knowledgeable and gave me exercises I could do at home between adjustments. Dr Caitlin was so great with our newborn, helping her loosen up and even put her neck and latch early on. Finally, Andrea has done wonders to massage my back during postpartum. She’s even... helped with my c-section scar recovery. Can’t recommend this place enough. Everyone takes the time to really understand your needs and makes informed decisions about treatment. Thanks!read more
Serenity Carlyle
21:29 17 Oct 22
Andrea's massages are hands down, one of the best in Rochester. I was impressed since my first visit with her ability to find the problem areas and the level of pressure she can use to work. She makes sure you're set up for comfort at each stage of pregnancy and addresses your concerns as they change each visit.
Amy Steidle
03:58 25 Aug 22
I have been under the care of Dr. James (Walters) for approximately two years now, and he’s been the most effective chiropractor I’ve ever seen. He really listens to his patients, and incorporates stretching, massage, and trigger point therapies into his services. He’s helped my overall mobility so much and I plan on doing maintenance for the long term because he’s so great at what he does. The... facility is also VERY clean and the staff is always friendly and helpful. Five stars all day long!read more
Danny Maffia
16:16 19 Jul 22
I cannot say enough good things about Pinnacle. As an athlete, fitness trainer, and American Sign Language/English interpreter the practitioners at Pinnacle have provided me with the ability to continue doing what I love to do. From the office staff to the owners the facility is the best. Having had negative experiences with chiropractors in the past, I knew I was in the right place as soon as I... stepped in to the office. The staff take their time with you to ensure you are educated and given the appropriate plan. Highly recommended!read more
Rachel McDonald
15:31 20 Jun 22
Great process! Healed my sprained ankle in a couple weeks. Back to fully dancing and feeling better than pre- injury! 100% recommend going to see Dr. James Walters for any of your dance injury’s or questions.
Ellen Horn
18:13 10 Jun 22
Dr. Sarah, Dr. Caitlin, and Dr. Rachel are all amazing! I started seeing Dr. Sarah at the beginning of the third trimester of my recent pregnancy. I was able to feel quite comfortable throughout the final weeks thanks to the adjustments and simple daily movements she recommended. I also always enjoy chatting with her-she’s super friendly, positive and knowledgeable! At one point, I had to make a... decision in my pregnancy and I messaged Dr. Sarah about it and she responded immediately with her phone number so we could chat (and this was a Friday evening)! I felt so relieved after our conversation! My toddler sees Dr. Caitlin and she is so sweet and playful with him. We always enjoy our visits with her! I highly recommend Pinnacle Hill, especially if you are pregnant, postpartum or have a little one!read more
Laura Nespoli
23:27 28 Apr 22
The team at Pinnacle Hill has become a permanent fixture in my wellness regimen. They work together collaboratively and look at a whole picture of health. From acute needs to ongoing maintenance of life-long ailments, they've helped me make huge strides in reaching and maintaining levels of physical comfort I've never had before. I'm grateful for them.
Mike Alcazaren
17:47 20 Apr 22
I've been seeing Dr. Caitlin for the past ~6 months after I tweaked my back at the gym. She spent the time to work with me & put together a plan to put me back together. The entire Pinnacle Hill staff is awesome, everyone's friendly, welcoming, and prompt - everything you want all in one. Highly recommend the entire team here!
Nabila Jutha
15:10 16 Apr 22
I have been seeing Dr. Sarah throughout my pregnancy - I am currently pregnant with twins and was nervous about all the aches and pains that may come with the territory of growing two babies!! I am happy to note that I am approaching delivery time with no pubic pain, no back or hip pain and both babies in optimal fetal position! I attribute it to my regular chiropractic treatments with Dr. Sarah... and her encouragement to continue with yoga and other activities to keep me moving! I never received chiropractic treatment before my pregnancy, but I’m so glad I sought it out!! Thank you for being part of my journey!!read more
Kierstyn Wackerman
12:43 06 Apr 22
Everyone is super friendly and I love the online scheduling option. Nick is great with customizing every massage therapy session to my needs by asking what's bothering me specifically that day. I have chronic muscle tightness and he's helped through massage treatments and telling me what stretches to do at home on my own. The treatments can cause discomfort but nick is great about asking if it's... ever too much. Very clean and professional atmosphere, highly recommend!!read more
Renata Lizak
01:57 27 Mar 22
Alex- I am so happy I found Pinnacle Chiropractic. I've been seeing Alex for about 3 years. He is able to pin point my pain that is specific to my hip and shoulder. Not only is Alex meticulous in his work but he always offers suggestions and movements to help outside of the office which helps alleviate pressure on those affected areas allowing me to continue to workout pain free. I can't thank... you enough for all you do for your patients.read more
Danielle
14:05 25 Mar 22
I bring my one month old here and he sees doctor Caitlin! She’s so nice and professional. Really explains everything to you and makes sure you’re comfortable! I had forgotten the diaper bag at home but thankfully they had diapers and wipes in the bathroom on the changing table! Definitely a nice touch.
Jenna Kugler
22:46 17 Mar 22
I began seeing Dr. Sarah postpartum after the birth of my first child and have continued seeing her throughout my current pregnancy. She is incredibly personable, compassionate, and knowledgeable in her field. She has helped tremendously in my postpartum recovery and has helped to keep me feeling comfortable throughout this pregnancy.I recently saw Andrea for a prenatal massage and was equally... as impressed. Being pregnant I was worried it would be too gentle of a massage, but she applied the perfect amount of pressure and was able to relieve a lot of tension in my back. I felt comfortable that she was well educated and confident working with pregnant women.read more
Macey Kolczynski
23:20 07 Mar 22
I have been going to Pinnacle Hill Chiropractic for a few years now for massages. Anytime someone is looking for a place for chiropractic care or massages, I recommend this place. The staff is fantastic! I currently see Nick for massages about every 3-4 weeks. He does an excellent job at focusing on the areas that are currently troublesome for me and offers ways to address them at home with a... foam roller or lacrosse ball. Nick is also great at ensuring I’m as comfortable as possible throughout the massages. This really makes the experience that make more enjoyable, even when he stumbles upon a knot or two. This week I had been experiencing some pain in my knee/hamstring. I made sure to tell Nick this at my appointment and walked out of the office pain free! Thank you Nick from helping me stay healthy and relaxed!read more
Bri Shannon
16:41 25 Feb 22
I recently received a massage from Andrea and I’ll say that she is truly a master of her craft! I had been long overdue for a visit, and she unearthed tension areas with fine-tuned awareness. Left feeling more relaxed than I had in months, I slept like a baby. Looking forward to my next session!
Joshua Rawls
01:24 25 Feb 22
Very professional, knowledgeable and involved staff. The office has a clean, relaxing atmosphere with friendly receptionist. Dr Caitlin and their massage therapist Nick have been great to work with, in improving overall wellness. They collaborate well with each-other for the best interest of the patient. The work Nick has been doing really deserves to be highlighted, he works really hard on some... pretty serious cramps. As well as provides information to utilize on my own time to help the process. Personally, have only had appointments with them. However, a lot of people say great things about the staff as a whole.read more
Courtney D
02:24 08 Feb 22
We started seeing Dr. Caitlin when our daughter was only 3 months old. Dr. Caitlin is fantastic!! She is extremely knowledgeable, patient, kind, thoughtful and genuinely cares about her patients and their family. She takes the time to check-in and always provides the care and support needed. We are so thankful for Dr. Caitlin and highly recommend her work.
Jasmine Jackson
14:19 03 Feb 22
Didn’t know what I was missing in life until I got my back and neck adjusted by Sarah! She is such a great chiropractor and very knowledgeable! Highly recommend!!!
Lauren
17:15 31 Jan 22
I really respect Dr. James and his approach to my care. Instead of doing the stereotypical thing chirppractors do where they just want to keep seeing you coming back, Dr. James genuinely wanted to help me fix my issue AND give me the tools and knowlege I needed to proactively make sure it does not become an issue again. That really made a HUGE impression on me. Within a week, my lower back pain... has gone from a 9/10 to a 1/10, and Dr. James has given me several techniques to use it home to keep up on the treatment.I can't recommend him highly enough.read more
Martha Coye
20:32 14 Jan 22
So happy I found Dr Sarah and Pinnacle Hill Chiropractic. I’ve been going for adjustments for a little over a year. When I started treatments, my range of back motion was very limited and I was in a lot of pain. Dr Sarah has been able to improve my flexibility and helped a great deal to relieve the pain.Everyone at the office is friendly and the environment is calm.
lauryn Owens
01:05 21 Dec 21
Nick is amazing when it comes to pinpointing areas that need adjustment and more attention. He was super knowledgable and made me feel incredibly comfortable. He communicated the entire time about having the right amount of pressure and making sure he was targeting the areas i was concerned with. He is super personable and also educated me on what he was doing and why. I left feeling refreshed... and after he made sure all my questions were answered and even gave after care tips.read more
Stephanie Morillo
17:22 30 Oct 21
Pinnacle Hill has been my happy place since the second trimester of my first pregnancy. I’ve been seeing Dr. Sarah for six months and working with her has been an amazing experience; I feel that her focus is very much holistic in nature, so chiropractic adjustments during pregnancy also consisted of learning new exercises to help strengthen muscles and utilize them correctly. I’ve continued to... get adjustments and have additionally gone for massages with Andrea (prenatal and regular — she’s the best, I wouldn’t go anywhere else) and am currently in the four week postpartum workout series program taught by Dr. Caitlin and Dr. Sarah. I HIGHLY recommend this practice to anyone, especially pregnant women and new moms!read more
Aaron and Laura
04:20 08 Oct 21
I have been a patient of Dr. Sarah’s for a few months now (approx. 6), and feel so incredibly fortunate to have found a place where my health goals are truly heard. After a host of reoccurring issues, I was lucky to start seeing Dr. Sarah when I was already on a good path to recovery but missing several key pieces. From our first meeting she carefully listened with such caring compassion - making... me completely comfortable and laying out a solid plan to reduce stubborn and persistent pain. And, her plan is working!I learned early on that the biggest strength of this office is its adherence to long term health goals and finding ways to help their patients achieve them. For example, I wanted less recurring issues, and learned the best course would be to build strategic muscle sets and therefore stabilize things better, then ultimately have less pain. When Dr. Sarah explained this to me, my chronic issues all began to make so much more sense, and as I work to strengthen my body slowly over time, I’m seeing steady ad lasting improvement that I hadn’t experienced for years previously.Dr. Sarah is a cheerleader. If there is a week or two when I am less on top of my exercises, she’s still so kind, warm, and encouraging, and she helps adjust me and offer pearls of wisdom that truly stay with me in the weeks between appointments. She’s an outstanding chiropractor, and their practice is built not on constant profit, but rather on helping people learn to live with less pain and fewer appointments. Now my husband sees the difference in me and has decided to start going himself. Can’t recommend highly enough. A++read more
Randie VanEtten
21:58 05 Oct 21
Dr. Caitlin was amazing to meet with for my 2 month old son. He hadn’t had a bowel movement in 2 days and her adjustment helped move things along with success shortly after our visit. She provided helpful tips on how to assist him with this in the future, sleep and massage tips. Thanks Dr. Caitlin!
Amanda Shultes
14:55 20 Aug 21
Dr. Sarah has been a very positive and supportive addition to my postpartum experience. She has helped me ‘reset’ physically after the crazy event that is birth, learn how to healthfully move postpartum (hello, car seats and 17lb babies!), address some random knee issues that cropped up AND address some longstanding hip issues that I thought were beyond remedying. She and the entire Pinnacle Team... have been very responsive and helpful, and provide a great customer experience – including thorough after visit instructions as well as videos for when I can’t recall how to do a certain exercise. Their office is clean and has a very healing/healthy vibe to it 🙂 I highly recommend them!read more
Najma Mohamed
03:06 16 Aug 21
I had my very first chiropractic appointment with Dr. Rachel last Friday. She was so kind, and so knowledgeable! She asked great questions to really understand the bigger picture. She made me feel comfortable and I left my appointment feeling at ease and 100% less tense. She even went above and beyond and recommended me a chiropractic clinic while I am away at school! I would 100% return to... Pinnacle Hill Chiropractic!read more
Ruby Black
21:47 21 Jul 21
Caitlin was patient and understanding- I had a few new concerns and her asked a lot of to fully understand. Suggested different exercises to try!
Amy Adams
21:00 20 Oct 20
The best chiropractic care I've ever had, and I've been to a lot of places in the Rochester Area! Their care is specific to your needs and not just the same adjustments each time. They listen to you and give you ample time to have your needs met. I have been treated by Dr. Sarah and she has helped my back pain, hip pain, and knee pain. I highly recommend Dr. Sarah and Dr. Mike.
